Surface Preparation Terms & Conditions

1. Scope of Work

Surface preparation includes mechanical floor preparation methods such as:

The exact method is selected according to floor condition.

The customer is responsible for informing Bellepoxid about known floor conditions, including:

During preparation, previously hidden defects may become visible, including:

Such findings may require additional work and additional cost.

Surface preparation improves technical suitability but does not automatically create a perfect visual surface.

Visible preparation marks may remain depending on floor condition.

Corners, edges, wall connections, and narrow areas may require separate hand preparation.

Minor visible differences between machine-treated and edge-treated areas may occur.

Professional dust extraction is used where possible, but complete dust elimination cannot always be guaranteed.

Fine dust may still occur depending on substrate and site conditions.

Weak concrete may react differently during grinding or milling.

Bellepoxid is not responsible for substrate weakness discovered during preparation.

Preparation may reveal existing damage that was previously hidden.

This does not constitute damage caused by Bellepoxid.

If unexpected floor conditions appear, Bellepoxid may stop work until further measures are agreed.

Bellepoxid selects machines and preparation tools according to technical necessity.

The customer must provide clear access to the work area before work begins.

Delays may generate additional charges.

Bellepoxid is not liable for:

Prepared surface is considered accepted unless visible issues are reported immediately after work completion.

Swiss law applies where legally permitted.